Case Manager - Takapuna & Albany Centres and now Glenfield - Permanent
Ministry of Social Development
Auckland, NZ
4d ago

About the role

As a Case Manager you help clients access a wide range of tailored support. This face-to-face Case Management position includes having in-depth discussions with clients to uncover opportunities for employment and financial independence as appropriate.

You provide a range of support such as addressing housing instability through early intervention to secure tenancy, employment, vocational and training pathways that are aligned to individual needs.

You will also work on the housing and income support queue and ensure that clients are supported financially and receiving their full and correct financial entitlement.

You partner with clients to help them navigate through changing labour markets and opportunities, with the goal of securing sustainable employment.

What skills do I need to be a Case Manager?

You need to be able to have great time-management skills and make good decisions. Strong relationship and negotiation skills are desired and the ability to motivate and empower others to overcome barriers in a non-judgmental way.

You need to also be comfortable working in a fast paced, pressured environment and enjoy navigating through unexpected challenges.

You need to have strong facilitation, planning and organisational skills.

What are the benefits of being a Case Manager?

  • The most significant benefit is being able to help people. It is an amazing feeling when you help someone get sorted financially;
  • into work or ensuring support is there for someone who isn't able to work.

    We offer

  • Induction and on-going training
  • Supportive team environment
  • Regular coaching and development opportunities
  • Starting salary approx. $61,734k to $75,452k per annum (dependent on relevant work experience, evidenced skills and other factors).
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