Senior Technical Specialist - Knowledge
Auckland, Wellington, NZ
2d ago

Join our Enterprise Services domain and play a significant role as we evolve our new Information Management Services. Permanent opportunity with excellent flexibility and career opportunities.

He Waka Eke Noa Creating Great Together

At BNZ we are diving into new technology with the latest Cloud, Virtualisation, Containerisation and Automation Technologies.

We work together in an agile, energising environment to create innovative solutions that won't just help our customers be good with money, but also do great things with it.

BNZ Technology have the vision to be the Tech shop of choice, powering BNZ's digital future . Together we are a professional and dynamic team who deliver excellence by delivering simple, efficient, and effective outcomes for both our colleagues and our customers.

Te Kaiurungi About the role

We're looking for talented Senior Technical Specialist to join our Enterprise Services domain and progress the design, build and implementation of Knowledge technology solutions that will deliver value and achieve our stakeholder and business goals.

Day to day you will :

  • Work closely with the Product Manager, Product Owner and the wider team in refining the backlog, researching systems, user and environment aspects of any development.
  • Consult with business and technical teams on integration design and collaborate with solution architects on design decisions.
  • Build, modify and maintain system integrations within and beyond the architecture of the Knowledge system and middleware, ensuring integrations function as expected through unit, functional, data and regression testing.
  • Provide support for incident management, integration monitoring and alerting to ensure service levels are maintained.
  • Perform break / fix support and regression testing and support the inbound / outbound interfaces to the system and middleware.
  • Location- this role can be based in Auckland or Wellington (with flexibility to work from home)

    Ō Pūkenga About you

    We are looking for an experienced Senior Technical Specialist or Engineer with proven Integrations experience, ideally in ServiceNow / Knowledge Systems (5 + years).

    You'll have excellent communication skills and a passion for continuously improving features that will add value to the product or business process.

    You'll also bring experience in :

  • JavaScript, good understanding of API and microservice design patterns
  • Working with Cloud technologies & an understanding on how cloud networking works and core differences from traditional networks.
  • Operational monitoring and operational support using tool such as Splunk, Dynatrace, Jira
  • Creating solution designs and collaborating with internal / external colleagues to final design and beyond.
  • documentation and sharing of skills within the team and wider
  • Data Security and Data privacy standards
  • Agile and DevOps practices
  • Nau mai ki te Pēke o Aotearoa

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