Head of Client Services
University of Otago
Dunedin, NZ
5d ago
source : Jobnos



About the role

Administration support affects every area of the organisation and this is a unique opportunity to make a real difference to how we enable research and teaching at the University of Otago.

Reporting to the Director - Shared Services, this senior leadership role leads the provision of administration support to all areas of the University.

Key responsibilities include :

  • Providing strategic and operational direction to a large and diverse team (over 300 FTEs).
  • Contributing to and leading a culture of excellence and high level of customer service.
  • Embedding cost optimisation drivers and strategic resource allocation principles.
  • Skills and Experience

    We are looking for an inclusive leader with exceptional stakeholder management skills. You will have experience managing the provision of professional and / or administration or related services across multiple client areas of an organisation.

    Having proven experience in creating a culture of service excellence is essential for this role in any relevant context.

    About the University of Otago

    Turning 150 years old this year, the University of Otago is New Zealand's first and oldest University. Ranked within the top 1% of universities in the world, it has a strong teaching and research tradition and well-

    established national and international linkages. It is also one of New Zealand's largest universities, with over 20,000 students, assets in excess of $1.

    6 billion and 4,000 full time equivalent staff based in Dunedin, Christchurch, Wellington, Auckland and Invercargill.

    Further information

    This is a full time, permanent role based in Dunedin.

    We offer competitive salary, 5 weeks annual leave, a 6.75% superannuation scheme, and the opportunity to develop your career while living your life to the fullest.

    You will work with amazing people that contribute to the betterment of NZ and humanity as a whole - this is an exciting time and an exceptional opportunity for the right candidate.

    For further information or to discuss this role in confidence, please contact Elena Calvert via the contact details below.


    To submit your application (including CV and cover letter) please click the apply button below. Applications quoting reference number 1901720 will close on Sunday, 1 September 2019.

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