Sales and Service Manager
Henderson, New Zealand
5d ago
  • Leadership opportunity within a dedicated sales team
  • Work alongside a passionate and forward thinking team that keep the customer central to our focus
  • Excellent opportunities for career growth
  • We are currently seeking a dedicated Sales and Service Manager to join our experienced and passionate Henderson management team.

    About us :

    Farmers is one of New Zealand's most beloved iconic retailers with more than 50 stores nationwide! With a mix of Fashion, Beauty, Toys, Furniture and Homewares Farmers Henderson is located in the Waitakere West City mall.

    We are a proud company with a passionate team who like to challenge the status quo ensuring that our customers have access to amazing service and products!

    The Role :

    As the Sales and Service Manager reporting directly to your Assistant Store Manager you will :

  • Drive department sales and take full ownership for the teams sales performance
  • Manage, coach, develop and motivate team to exceed sales budgets
  • Liaise with VM to ensure all visual elements (banners, windows, hot spots) are in place, on time before store opening
  • Drive a customer service culture across departments by ensuring high levels of customer service
  • Implement & communicate promotional plans for upcoming events
  • Skills & Experience :

    The successful applicant will have :

  • 2+ years' experience in a similar position (Store Manager small store or Department Manager medium to large store)
  • Strong sales coaching competence - proven ability in coaching for sales improvement
  • Exceptional customer focus
  • Excellent team management experience - can motivate and coach a team to improve sales results
  • What's on offer :

  • Excellent career progression
  • A generous staff discount package across the Farmers and James Pascoe Group
  • Ongoing training and development to help you achieve your career objectives
  • If this sounds like the career opportunity you are looking for APPLY NOW !

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