Technical Writer
Honeywell Intelligrated
Level One & Two, Wilkins Street, Freeman's Bay, Auckland, AUCKLAND, New Zealand
4d ago

Innovate to solve the world's most important challenges

At Honeywell, we are driven to create teams with a mix of styles, thinking and people because we know that keeps us at the cutting edge of innovation.

Our employees collaborate to turn bright ideas into real life solutions that positively affect the world in which we live.

Using innovative technologies that make our world cleaner and more sustainable, secure, connected, energy efficient and productive, Honeywell is committed to delivering big results in everything we make and do.

We are currently seeking expressions of interest for roles that will help to deliver major NZ infrastructure projects.

This position exists to prepare both written and on-line documentation that comprehensively describes and explains Honeywell’s or project products and systems to all individuals who may sell, market, install, configure, administer, use or support them.

The Technical Writer is required to assist with the production and delivery of technical documentation and training to Honeywell staff and clients.

  • Key Accountabilities include;
  • Understanding the intended purpose, functionality, configuration, user interface and back-end workings of all products and systems and can translate this to a document that is sufficiently detailed to allow an interested user to gain a similar level of familiarity with the product.
  • Working collaboratively with the Product Development Teams to keep the documentation work in line with the development effort.
  • Seeing an application from a user’s point of view and tailoring all documentation so that it is appropriate for each user type e.
  • g. technical details for administrators, workflow and procedures for users, FAQs for support personnel.

  • Documentation includes, but is not limited to, Administration Manuals, User Guides, Installation Manuals, Online help, Integration Guides, Migration Guides
  • Using the agreed Company application to produce documentation.
  • Using documentation tools and features to create documents that present information clearly and logically and conform to the Company Authoring Standards for Technical Documentation.
  • Honeywell offers an inclusive, flexible and supportive culture, with merit based pay for performance, along with ongoing training and development opportunities for those that have the desire to succeed.

    We work hard to make the world a better place. With the support of a global organisation and a culture of teamwork and camaraderie that is second to none, Honeywell employees can navigate their way around the world and progress from career to career within the same dynamic company.

    Our employees are encouraged to be visionaries and they achieve great things to build a team of results-oriented individuals, then empower them to make the world a better place.

    Where will your vision lead you?

    Honeywell is an equal opportunity employer that supports a diverse workforce.

  • Qualifications, Experience & Knowledge;
  • Technical bachelor’s degree, equivalent experience, or equivalent NZQA recognised qualification.
  • Approximately 3-4 years of experience in creating printed and on-line documentation for a wide variety of software applications.
  • Familiarity with a wide range of other computer software, including the Windows operating system (all versions), basic networking principles and the use of Visual Source Safe.
  • Familiarity with HTML, Internet Protocols, LINUX / UNIX, SQL, HL7, JDBC and Oracle database.
  • Ability to create a logical and consistent structure for documentation materials.
  • Detailed knowledge of the structure and content of the English language including grammatical composition.
  • Ability to communicate ideas and processes in written form, without ambiguity and including appropriate examples and illustrations.
  • Ability to view an application from the point of view of the user.
  • Ability to learn new skills and be adaptable to new technologies.
  • A strong customer focus.
  • Ability to work independently as well as effectively partner with other groups.
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