Auckland City, AucklandFull-time, PermanentThis is your opportunity to join New Zealand’s number one home improvement store and be part of this fast-growing organization, whose growth is driven off delivering a great customer experience.
We are seeking a super star to join the team at Botany.You will be the working in the front line of our fantastic upgraded Retail Store.
This is a role full of customer interaction where you will be responsible for providing information and general assistance to our customers either by incoming phone calls or face to face interaction.
You will ensure that all customers have a fantastic experience helping and directing them to the correct aisles and making sure their shopping experience is exceptional and they will choose Botany MEGA as a Store of preference.
Put your excellent customer service skills to work and become a part of our successful team at Mitre 10 Mega Botany in our newly created Information Kiosk.
We are looking for people that will provide outstanding customer service every time our customers walk through our doors and going the extra mile will be the norm.
We are seeking candidates with the following skills and attributes : An absolute passion for great customer serviceEnjoy meeting and engaging with customersFriendly with an infectious smile with an outgoing personalityA focus on delivering a great customer experienceA team playerA high level of accuracy and attention to detailA quick and alert mind, with the ability to adapt and be flexibleExcellent communication skillsVery good English-speaking skills are requiredComputer Literacy essentialPrevious Call Centre Skills advantageousMandarin speaking an advantageIf you want to work in a fantastic retail store and be part of a fun dynamic team as well as receive ongoing training, and think you can deliver what we seek, we look forward to receiving your application.
The store operates 7 days a week and the rosters are based on a fortnight period which will include 2 weekend days per fortnight.
If you tick all the box’s, please prepare a cover letter outlining why you are the person we need to hire and submit with your current resume.
Only applicants with full entitlement to work in NZ and currently living in NZ will be accepted.We will acknowledge all applicants who submit a compliant application.
Non-compliant applications will not be considered.