Solution Specialist
Kaseya
Auckland, New Zealand
6d ago

Solution Specialist

Must be able to work from the office daily

Responsibilities

  • Diligent follow-up on all account management generated leads as assigned
  • Constant learning to build and maintain product and industry knowledge
  • Be adept at providing high-level product demonstrations and able to handle client inquiries
  • Conduct business-oriented discussions with prospects about how our software will benefit their organization
  • Manage and maintain an opportunity pipeline
  • Provide accurate forecasting / pipeline information to management on a weekly basis
  • Must be a team player who is a self-starter and can perform under pressure and with minimum supervision
  • Consistently exceed monthly quotas
  • Consistent communication with prospects via phone and email
  • Perform a high volume of calls and emails on a daily basis
  • The Ideal Candidate Has

  • 2 - 3 years demonstrable track record of inside sales experience
  • Technical knowledge and / or experience in software sales
  • General technical understanding of networks, systems and applications
  • Personable, with convincing phone etiquette, high energy and enthusiasm
  • Track record of meeting / exceeding sales targets in a telephone environment
  • Strong and effective written communications
  • Proven track record of building relationships at all levels of an organization over the phone
  • Proven ability to work in a team / matrix environment
  • Able to help MSPs learn how to identify HIPAA compliance opportunities, sell compliance, overcome objections
  • General knowledge of other industry compliance standards including GDPR, PCI, FINRA, NIST a plus
  • Experience selling to MSPs or working for MSPs is a plus
  • Understands technical side of compliance and role of risk analysis
  • Above-average time management and self-motivation skills
  • A proven ability to identify opportunities and leverage internal & external resources appropriately
  • Strong qualification skills are a must to be successful in this role. Leads will be provided, but are not relied upon - making it happen is your responsibility!
  • A demonstrable ability to manage a sales process, including negotiating sales opportunities to closure, through a deep understanding of a prospective customer buying process
  • Demonstrated personal commitment and interest in continued professional development CRM experience such as SalesForce, or equivalent is a must University degree preferred, but not essential

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