Cloud Site Reliability Engineer
18h ago

What is the role?

The Cloud Platform Support Team (SysOps & SRE) is one of our teams at the centre of our strategy for scaling, and constantly improving our support and services.

The person in this role will be focused on the day-to-day technical delivery of contracted operational deliverables to agreed SLAs.

Forming part of a team of SREs who drive the onboarding and operational support of multiple customer environments and platforms, the governance of their accounts, along with the continuous improvement backlogs for each.

You’ll participate in building a team culture of good architecture, driving best practice operational excellence, security, reliability, performance efficiency, and cost optimization with fellow team members and across Servian more broadly.

You'll work closely with a range of experienced, and talented technicians from across Servian, and continue to develop our own set of Company standards, patterns and frameworks for secure, high-performing, resilient, and efficient infrastructure, applications and workloads.

Hands-on experience with the following technologies would help you hit the ground running :

  • Modern monitoring tooling, including Prometheus, ELK, Splunk and cloud-native offerings such as StackDriver and Azure Monitor.
  • Modern Operations Automation (Infra-as-code) tools and scripting experience for orchestration and maintenance, using Ansible, OpenShift, Hashi Vault & Terraform, Elastic etc.
  • Operations support tooling, including PagerDuty, StatusPage, Twilio, ServiceNow etc.
  • CI / CD tooling, including Azure DevOps, Cloud Build, Bamboo, Jenkins etc.
  • Polyglot software engineering or in-depth automation and scripting experience
  • In-depth IaC and automation scripting experience, including Ansible and Terraform.
  • There is an on-call component to this role that comes with an allowance and TOIL for call-outs.
  • Your experience :

  • 3+ years experience in Developer, SRE, or similar role
  • Experience writing Infrastructure as Code (IaC)
  • Experience architecting and implementing on AWS, GCP, and or Azure (multiple preferable but at least one). Upskilling on the other clouds will be expected and training provided
  • Experience with CI / CD pipelines
  • Software development experience (for example Python, Javascript, GO or other)
  • Strong technical disposition for cloud infrastructure, observability, and performance management
  • Instincts for identifying, documenting and mitigating risks
  • Attention to detail and a fervent belief in a Duty of Care to our clients
  • Good written and verbal communication skills.
  • Able to mentor and develop team members and be open to mentoring
  • Why Servian?

  • At Servian we believe talented technologists matter, this means we want to help grow your career and develop your passion in the ever changing tech industry.
  • A variety of interesting projects, using emerging technologies.
  • A collaborative environment for talented technologists
  • Continuous learning and development across multiple dimensions including technology, leadership and commerciality.
  • Wellbeing & Benefits

  • Access to a wide range of internal training sessions, across both technical and consulting skills.
  • Sponsored certifications across all our partner technology vendors.
  • We provide employees with an Employee Assistance Program.
  • We are proud to have a sociable workplace that values diversity and celebrates achievement with multiple company-wide, social, and family events throughout the year.
  • Inclusion & Diversity

  • Servian recognises individual differences and welcomes people from a variety of life and work experiences. The diversity of our people is core to our ability to innovate, grow and to fulfil our collective aspiration of helping people to own their tomorrow.
  • A natural curiosity, a respect for differences and a growth mindset are valued at Servian.
  • Our business is focused developing our people and offerings across the following :

  • Cloud & Technology - Cloud Services (AWS, Azure, Google Cloud Platform), DevOps and Automation inc HashiCorp
  • Data & Analytics - BI / DWH, Big Data Analytics, Data Engineering, Data Science and Advanced Analytics
  • Digital - Full stack Development, UI / UX Design, Mobile Development
  • Customer Engagement - Marketing Campaigns, Campaign Analysis, Customer Insights
  • Artificial Intelligence - Natural Language Processing, Computer Vision, Machine Learning, Deep Learning
  • Cyber Security - DevSecOps, Penetration Testing, Multi-Cloud Security, Security Posture Analysis
  • Please note only candidates currently living in NZ will be considered.*
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