Coordinator, Office Support and Reception
Contact Energy
Wellington, Wellington, New Zealand
6d ago

Job Description

At Contact, customers are at the heart of our business. As a Coordinator - Office Support and Reception, you are often the first point of contact for our customers (visitors, contractors, or our employees) whether it’s in person, on the phone or via email.

You go above and beyond with everyone you interact with and strive to provide the ultimate customer service experience.

This role is the perfect mix of office and Reception support. Day to day you’ll provide administration support the Generation and Trading (G&T) team in Wellington and the wider Sustainability team based across our operational sites.

You’ll assist with things like monthly reporting, travel and accommodation bookings, project administration, and expense / invoice management.

You will also play an active role within Health and Safety by maintaining supplies and managing information in Cintellate, our Health & Safety management system.

As for providing Reception Support, you’ll typically spend one or two days per week (plus any holiday leave cover) on our Wellington Reception.

You will support our main Receptionist with customer queries and interactions, facility related initiatives and monitor site security compliance.

Plus, you’ll organise logistics such as meetings and rooms, and occasionally functions.

Contact promotes work life balance so once you’re trained up and feeling confident, you’ll have the opportunity to work some days in the office and others from the comfort of your own home if you choose. Bliss!

What we’re looking for

This is a fast paced and varied role so it’s important you thrive on being busy and delivering great customer service. We are looking for someone that prides themselves on their professionalism and work ethic.

Your energetic and positive attitude is infectious and shines through on all that you do. You are the glue that holds a team together and you get a kick out of helping others - people can count on you to get the job done.

Your superpower is obvious, it’s your ability to connect with all people and make them feel valued.

You are a pro at multitasking, juggling priorities and meeting deadlines. And if something doesn’t go according to plan, you are quick to make change tact, make decisions, and come up with a plan B.

  • Our ideal candidate will have the following;
  • Minimum of 2 to 3 years’ experience in a customer services or office support role, preferably in a medium to large organisation
  • Strong verbal and written communication skills
  • Shows initiative and has an eye for detail
  • Solid Microsoft Office Suite skills
  • SAP software knowledge would be an advantage
  • This is a new role so it is a fantastic opportunity to shape the role and make your own mark. If you like the sound of what we’re offering and think you are the right person for the job, we’d love to hear from you.

    Additional Information

    At Contact we are extremely fortunate to actively promote a new ways of working programme, essentially this means working remotely is the norm.

    If working for a progressive company is for you, apply now. Thanks and looking forward to the korero.

    Contact Energy is committed to being an inclusive employer. We want people to be themselves, after all, they can't be anyone else!

    Please note, only candidates with the right to live and work in New Zealand will be considered for this role.

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