Case Manager
Palmerston North, NZ
6d ago

Job Description

  • Do you have experience as a Case Manager for ACC or similar industries?
  • Opportunity to learn and grow your career with an industry leader
  • Full-time position based in our Taranaki / Manawatu branch
  • The Opportunity

    We are looking for a motivated, highly organised and passionate Case Manager to join our busy team in our Taranaki / Manawatu office.

    This role is within the WorkAon division which is a leading NZ provider of injury services management.

    As a Case Manager you will provide needs-based services to people with complex injuries or wellness issues to achieve the best possible outcome and durable independence for that individual.

    This includes providing direction to achieve these outcomes and enable the individual to take responsibility for their life and future, through informed and participative decision making and goal setting.

    Day to day, your key responsibilities will include :

  • Determining injury or wellness related needs
  • Delivery of initial action plans and ongoing delivery of face-to-face rehabilitation plans
  • Case management strategy
  • Monitoring and reviewing costs associated with rehabilitation plans
  • Maintain a thorough knowledge and understanding of the ACC Partnership Audit Standards
  • Keep up to date with all policies, procedures and technology.
  • About You

    Ideally you will have a work history related to ACC claims or injury rehabilitation. However, we are open to candidates who have strong transferrable skills within a similar industry.

    A strong attention to detail is essential in this role as there is a large administration component.

    You will enjoy developing positive relationships with a broad range of stakeholders including workers, employers, and service providers.

    You will be highly motivated and possess excellent communication and interpersonal skills, especially in relation to negotiation and conflict resolution and have a proactive approach and ability to work autonomously.

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