Serko is an award-winning business travel and expense software company that’s winning on a global scale. We’re already the established leader in Australasia and revolutionizing the way people do business travel in the USA and Europe and we’re growing!While the world of business travel is changing, we’re preparing companies for this with intelligent technology that helps them ensure the continued safety and wellbeing of their travelers allowing for complex approvals where needed, giving real-time information about precautions taken by transport and accommodation suppliers, tracking and restricting travel around the globe, increasing the flexibility of bookings, giving true visibility and control over costs and we’re not stopping there.
We’re backed by the likes of Booking.com and there is an exciting road ahead of us at a time where travel needs real, impactful change.
We’re hiring people from different backgrounds, experiences, abilities and perspectives to help us build a world-class team and product.
RequirementsThis is a critical new role to enable delivery of one of Serko’s key strategic growth pillars. We're looking for someone to collaborate, persuade, cajole and influence across Serko, to represent and prioritise the needs of SME customers on the Booking.
com for Business platform. You'll be working within a matrix product delivery organisation so an ability to build rapport and communicate clearly and concisely is a must.
What you'll be doingDriving delivery of the Booking.com for Business product roadmap - timing and scopeDriving internal engagement with key stakeholders to achieve desired business outcomesChampioning a customer first approach to user experienceSetting up and interpreting traffic analytics, digital analytics and reportingBuilding business cases and informing product delivery prioritiesWhat you'll bring to the team3+ years’ experience in a similar product focused roleExperience in setting up and interpreting traffic analytics dataExperience optimizing conversion on a B2C ecommerce platformExperience with digital product deliveryUnderstanding of digital marketing channelsAbility to work in an agile manner and adapt to organisation changeComfort working with ambiguity and thinking outside the box’Strong confident verbal and written communication skillsBenefitsSerko's people are rewarded for their efforts with a great salary, competitive benefits, flexible remote working, and awesome offices with games, exceptional coffee, fresh fruit and snacks, and a great social atmosphere.
Our environment is upbeat, energetic and fun and we look for people to add to our culture, not just fit our culture. We value people who have personal integrity, are adaptable, and are courageous with what they do.
The pace is energetic, and Serko’s people work collaboratively with energy and enthusiasm so you’ll want to be up for the ride.
If you’re up for a challenge at its most crucial time in history and are excited about joining our team in Auckland, we’d love to hear from you.
To find out more about working at Serko go to http : / / www.serko.com / about-serko / Serko is a NZ Immigration Accredited Employer.