Country Road - Department Manager
Witchery
Wellington, New Zealand
21d ago

The Role

Reporting to the Store / Cluster Manager, this position is responsible for delivering the departments financial targets and company key performance indicators focusing heavily on creating a warm and genuine customer service experience.

This role will also build a team that is empowered to exceed within the department and the retail store as a whole.

Key Responsibilities

  • To drive sales and profit ensuring the achievement of all KPI’s as set by the company
  • Provide inspirational leadership, training and developing team capability
  • Maintain a focus on commercial acumen ensuring the team have an understanding of the performance of the department / store
  • Effectively manage costs
  • Drive a customer centric culture creating a warm and genuine customer service experience
  • Adhere to all company behaviours, policies and procedures
  • The Ideal Candidate will have

  • Experience in managing a high sales turnover retail business
  • Ability to manage budgets, interpreting financial reports and generating efficient rosters
  • Demonstrated experience in managing for profit, with a commercial approach
  • A passion for the retail industry, exceptional service and a strong sense of personal style and presentation
  • Experience managing the performance, training and development of a medium to large team
  • Skills associated with driving productivity with team members
  • Ability to build strong relationships with all stakeholders
  • Why work for us?

  • A competitive remuneration package, including incentives
  • Seasonal product allowances and generous discounts on all brands products (Country Road, Trenery, Witchery, Mimco and David Jones) for you and your immediate family
  • Excellent career progression involving regular training and on the job development
  • A genuine, open and high performing culture
  • Opportunity to become involved in our Corporate Social Responsibility program, by supporting our community partnerships
  • About Us

    Country Road has grown to become one of the best known and highly regarded clothing and retail brands in Australia and New Zealand.

    Country Road creates quality lifestyle products across Womenswear, Menswear, Childrenswear, Babywear and Homewares. Renowned for its commitment to style, quality and design, the fashion ranges are a celebration of all that’s vibrant and exciting about modern Australian living.

    Country Road Group is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion.

    If you have any support or access requirements, we encourage you to advise us at time of application to assist you through the recruitment process.

    Country Road Group prefers to manage all sourcing directly,

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