The retail world is changing and the need to be responsive is more important than ever when it comes to developing our people through coaching.
Here at The Warehouse Group, we are focused on driving a high performance culture in our stores this is where you come in! To help us in our journey, we are now on the hunt for a People Performance Trainer to work across our four core retail brands The Warehouse, Warehouse Stationery, Noel Leeming & Torpedo7.
The Role :
You'll work as a trainer across all our brands within the store environment, ensuring team members are fully proficient in sales, service, systems and processes
You will build capability through facilitation coaching and learning events (group & one on one), to ensure the team and the business are set up for future success
Identifying store performance gaps / issues and opportunities for improvement
You will ensure the success of training through analysis, reporting and feedback
You'll ensure that your stores have the best possible coaching and training support they could possibly want and you'll be passionate about your stores achieving their goals
You'll be :
A passionate people coach who has come from a sales environment and understands the expectations, the challenges and ultimately the incredible rewards that come from a successful sales career.
Confidently train and inspire in an environment of constant change
Able to see the bigger picture when it comes to providing specialised coaching for individuals that feeds into the broader people development strategy
Ability to analyze data, understand trends, and develop recommendations for training based on the analysis, demonstrating excellent analytical and problem-solving skills
Unafraid to punt up new ideas and keen to improve current processes
We are looking for someone who truly understands that customer service and selling is our business. We are continually striving to exceed expectations, achieve targets and results and keep up with the daily pressure and pace that retail provides.
It is our belief that it's important to reward and recognise our team for their success. This role consists not just of a competitive salary but also awesome team member discounts and much more.
We're changing the future of retail in New Zealand, if you want to be part of something exciting apply now!
Please note - this role is based in Auckland however extensive travel throughout New Zealand visiting our stores is required