Kia Ora! New Zealand, we’ve landed! We’re Shopify - the leading cloud-based, multi-channel commerce platform. We build products for business owners to design, set up, and manage their stores across multiple sales channels, including web, brick-
and-mortar locations, and pop-up shops. Shopify currently powers over 800,000 businesses in approximately 175 countries and we just keep on growing.
It’s a very exciting time to join our team.)We’re looking for a talented bunch of Kiwis to build our home-based Customer Success team here in New Zealand to support our diverse range of entrepreneurs from all over the world.
from simple set-up questions to business advice and best practices. We also never shy away from a technical question and aren’t afraid to ask for help when we don’t know the answer.
Most importantly, we’re a passionate bunch and helping entrepreneurs build and grow their businesses is the North Star of everything we do.
A few more details : We keep it real - It’s not just tech support, but people support. It won’t always be easy, but if you're resourceful, ask questions, and enjoy having genuine human conversations, you may have just found your dream team.
We’re business coaches - We don’t just solve problems, we help businesses grow and thrive. Our team doesn’t do pushy sales, but we do strive for needs based sales solutions to help merchants get on the right Shopify plan to scale their business and succeed.
We’re lifestyle focused - Day-to-day you’ll get to do fulfilling work, support entrepreneurs, and make a real impact. We’re life-
long learners - We are obsessed with personal development, growing and never settle of mediocrity. We’ll support you to achieve your goals, learn new skills, and level up.
We work together - We may not be in the same room, but we work like we are. We leverage our unique backgrounds to empower each other and foster a community where all people can feel a sense of belonging.
We’ve invested in small home-based teams and strong communication tools to ensure you have the resources to succeed in your role at Shopify no matter what city you are in!
What you’ll get to do :
You'll need to (in no particular order) :
It'd be great if you have, but not necessary :