Resident Manager | Poutaki Wharenoho – Carlaw Park Student Village
The University of Auckland
Auckland, NZ
6d ago

The University is looking for a fixed-term parental leave cover Resident Manager for Carlaw Park Student Village from September 2021 until August 2022 .

This community housed in our purpose-built Carlaw Park Student Village houses 697 Undergraduate, postgraduate and family students in 2-4-bedroom apartments.

Te Whiwhinga mahi The opportunity

Reporting to the Head of Operations for Accommodation, you will have responsibility for the operations of this Hall of Residence.

You will manage a team of professional staff (Administrator and Resident Coordinator) and student staff (Resident Advisers).

We are seeking a capable manager who can lead the development of a community that is safe, comfortable, supportive, conducive to academic success, and responsive to the needs of students / guests in residence.

You will role model appropriate sociability for your accommodation community as well as high levels of customer service for staff in your Hall.

You will live onsite in the Hall and be prepared to respond to critical incidents when required. After hours / weekend on-call is shared with a team of professional staff.

You will be warm and open in your personal style but with a level of personal integrity that allows you to maintain consistent and respectful standards of behaviour within a community tolerant of diverse perspectives and needs.

For more information, please see Position Description

He kōrero mōu About you

As a pragmatic operational manager, you will be able to deliver a high-quality service to our student residents. As a person with great empathy you will be attuned and responsive to the needs of the residents in your care.

Experience working within a similar environment is desirable and staff management is essential. Candidates will be tertiary qualified in a relevant discipline and as responsibility for the residents’ / guest health and safety will be a large component of this role.

Ngā āhuatanga kei a mātou What we offer

This is a great opportunity to join an innovative, professional, vibrant and rewarding work environment offering the satisfaction of supporting students and delivery a quality accommodation environment.

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