ServiceNow Solution Architect
Deloitte
Christchurch, NZ
3d ago
  • Join an award-winning global consulting and implementation practice· Rapidly build your career alongside high-performing colleagues and clients· Be a trusted advisor to some of New Zealand’s most interesting clientsThe opportunityDeloitte’s ServiceNow Market Offering is a diverse and rapidly growing part of our Consulting business.
  • We are a top tier Global ServiceNow Partner and have been recognised as the 2021 ServiceNow APJ Partner of the Year, EMEA Partner of the Year, and Americas Transformation Partner of the Year.

    We support the world’s largest and most complex organisations across all industries in delivering Enterprise Transformation, bringing together IT, HR, Customer, Risk and Core Business Operations.

    Our mission is to deliver outstanding impact, sustainable change and transformational outcomes through ServiceNow. Our services span strategy, design, implementation and run of the ServiceNow platform.

    In addition, we develop pioneering innovative solutions to tackle our client’s most pressing needs. We are seeking motivated and passionate individuals to join our exciting team and help shape the Enterprise of the future.

    Your roleYour role will focus on providing expert advice and leading the technical aspects of ServiceNow engagements. You will have responsibilities for : · Managing the ServiceNow solution design for complex projects, ensuring best practice, quality and fit for purpose outcomes.

  • Working with Program Leadership to oversee and lead multiple streams of technical design and delivery activity. · Understanding complex technical challenges, defining pragmatic solutions and communicate key messages to clients and other stakeholders.
  • Understanding business context and translating requirements into a sustainable ServiceNow solution.· Providing expert insight into the ServiceNow platform, associated enterprise technologies and roadmap.
  • Defining and maintaining technical governance, principles, standards and policies to support our New Zealand and Global delivery capability.
  • Supporting business and practice development activities relating to our growing ServiceNow market offering.· Leading the development of innovative market solution offerings based on the ServiceNow platform.
  • Leading in the coaching, mentorship and technical development of other team members. · Understanding and contributing to the firm’s commitment to creating a more inclusive culture.
  • Manage diverse teams within an inclusive team culture where people will be recognised for their contribution and individuality.
  • Location : Your home office will be Christchurch, but this client-facing role provides opportunity to work closely with our National and Global teams.

    Work pattern : This is a full-time roleAbout youTo qualify for the role, you must demonstrate skills and experiences in the following : · Proven ability to provide compelling and well thought out solutions to solve complex client’s problems.

  • Managed technical teams of ServiceNow transformation projects. · Advanced understanding of ServiceNow development practices and experience in implementing ServiceNow in large and complex environments across the SDLC.
  • Understanding of Agile delivery methodologies.· Fundamental understanding of the key technologies relevant to the ServiceNow integrated solutions including : SSO, SAML, SSL, Web Services, LDAP, JDBC, ODBC, REST, SCP, FTPS.
  • Demonstrated ability to work in a fast paced, challenging, and varied environment. Additional desirable experience : · Certified ServiceNow System Administrator and Application Developer.
  • Certified ServiceNow Implementation.· Certified in ITIL v3 / 4 Foundation or higher certifications.· Experience in ServiceNow scripting using JavaScript including Business Rules, Client Scripts and UI Actions.
  • What we Offer?We are passionate about the New Zealand technology industry. If you are excited about the future of technology and you want to build a future-proof career while working within a collaborative and supportive culture, come and join us as a consulting professional, leader, and practice-builder.

    We can promise opportunities to grow your career in a culture that develops, challenges, innovates, and inspires.

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