Team Leader, Services Centre
NZ Ministry of Health
Wellington, WG, NZ
1d ago
  • Seeking innovative, high energy, passionate people wanting to make a difference
  • Support the future digital landscape that enables enhanced health outcomes
  • Fixed term opportunity until June 2022 If you love being busy, then you will love this role in the Ministry ICT Services Centre.
  • Every day is different, and every day brings new challenges. We are looking for people who are passionate about providing our business partners with exemplar customer support.

    If you are looking to develop and learn some new skills this job is for you. Are you someone who thrives on making a difference in customer service and has a passion for creating better health outcomes for all New Zealanders?

    If so, we have a pivotal technical leadership role for the right person with the skills and attitude to join the team. We're looking for people who are passionate about making a positive contribution to the health sector for Kiwis.

    At some stage we all touch the health and disability system here in New Zealand, whether it be the doctor, dentist or physio visit or A&E after a sporting mishap.

    In joining the Ministry, you will be furthering our work programs to deliver even more enhanced services across the health sector.

    We've highlighted key information about the opportunities we have available so if you thrive on making a difference for all New Zealanders read on to find out more.

    The role : The Team Leader Services Centre is responsible for leading a high performing team of 9 direct reports to deliver high quality, efficient and reliable 1st level support services to the Ministry's 2000+ people across the organisation and connectivity to the health sector.

    You will also be responsible for delivery key services to our internal including the management of onboarding offboarding and training new ministry staff.

    You will provide strong technical leadership and direction, developing the skills and capabilities within the team, and will strive to improve support services.

    Your focus will be towards modernising the way the team is working which is a great opportunity for someone who is excited about the adoption of IT modernisation and building a flexible team of cross skilled staff.

    You will support the implementation of the new Enterprise Service management tool and help drive the team to become an exemplar in IT Support Services.

    This newly established role will be part of the Ministry ICT Services Centre Leadership Team, reporting to the Manager, Services Centre.

    Mō tō mātou rōpū About our team : MICT Services Centre has a dynamic culture where employees are eager to succeed. Individuals are motivated and have a lot of company pride, the work environment is vibrant.

    There is no shortage of work to be done. The team juggle multiple tasks at once and you may be required to support ad hoc projects regularly.

    The workday goes by quickly and no two days are the same. The Ministry of Health is the kaitiaki of the health and disability system in New Zealand.

    We are responsible for providing active stewardship and leadership across the nations health and disability system. We ensure the system provides people with the highest levels of care, regardless of who they are or where they live.

    You will find a copy of the Position Description attached or online at Please click Apply for this Job' to upload your CV and cover letter.

    For further information regarding the role, please contact the Recruitment team at recruitment quoting reference number MOH / 1592864.

    Advertising for this role closes midnight Monday, 24th January 2022. We encourage diversity and inclusion at the Ministry of Health and are committed to equal opportunity in all our employment policies and procedures.

    In particular, we want to ensure accessibility needs are well supported, so the recruitment process is fair and equitable for all.

    Therefore, please let us know if there is any support, we can provide to ensure the recruitment process is fully accessible to you.

    You can contact us at recruitment or on +64 4 816 2478 if you would like to discuss any accessibility needs you may have.

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