Facilities Coordinator
New Zealand North Island, Australia
7d ago
  • Great team environment
  • Be part of an established brand with real career progression opportunities
  • Auckland location
  • The Role

    We currently have an opportunity for a conscientious and personable individual to join our Auckland team as a Facilities Coordinator .

    Reporting to the Contract Manager, you will be a trusted advisor and build relationships with key contacts, stakeholders and service providers.

    With a focus on understanding and ensuring contract KPIs are met, you will be part of a small team who support each other and deliver positive outcomes for your customer who will rely on your sense of urgency and follow up.

    Key Responsibilities

  • Ensure that Programmed Facility Management Policies and Processes are adhered to
  • Ensure that the planned maintenance schedule is adhered to
  • Communicate with and schedule subcontractor jobs to ensure SLAs are met
  • Management of budget / forecast
  • Prepare client reporting
  • Develop an excellent working relationship with the client
  • On site interaction with key stakeholders and subcontractors
  • Liaise with external stakeholders to ensure a quality experience
  • Management of site safety, ie. Site audits, contractor quality checks, subcontractor performance reviews
  • Skills and Experience

  • Strong customer service and administration skills and experience
  • Experience in the facilities administration / help desk related activities
  • Experience in the management of sub-contractors and suppliers
  • Ability to work well in a fast-paced environment
  • Well-developed skills in Microsoft Word, Excel and Outlook
  • Effective written and verbal communication skills
  • Strong organisational capabilities with attention to accuracy and detail
  • A strong customer focus and an ability to build strong customer relationships
  • An ability to work autonomously within a team environment
  • Strength of Character and will to be able to deal many varied situations
  • Strong work ethic, prepared to do what it takes to "get it done" for all stakeholders
  • Our success is built on the talent and enthusiasm of our people. We strive to create an inclusive environment for every team member to have a positive, enjoyable and rewarding work experience.

    Our culture is built around safety, care and empathy for people and good old fashioned customer service. We are looking for someone who appreciates the diversity of our customers, contractors and teams.

    Who are we?

    Programmed Facility Management is a leading provider of asset management, facilities maintenance and project management services across a multitude of industries.

    Working with Programmed Facility Management means you will become part of the Programmed family : a company that encourages career development, supports flexibility and cares about your personal wellbeing and safety.

    We encourage applications from men and women of all ages, including people with a disability and Indigenous Australians.

    If you have the energy, attitude, experience and desire to be part of this exciting opportunity, apply now!

    To learn more about working with Programmed, we encourage you to visit our website.

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