A dynamic and flexible role that centers on the guest journey through our busy five star boutique hotel. This is an opportunity to showcase your warmth, enthusiasm and commitment to service excellence to visitors to Queenstown.
This role operates across the Front Office and Food & Beverage functions in our hotel and is a tremendous opportunity to gain exposure & experience in both hotel departments.
Welcome guests and have them feel at home, including Reception duties
Assist guests with their queries and requests
Anticipate the needs of our guests by tailoring the guests experience to their taste
Optimise opportunities to upsell hotel products and services
Deliver memorable service to guests dining in Lombardi Restaurant & Bar, including Food & Beverage attendant duties
Previous Front Office or Food & Beverage experience in an upscale hotel preferred
Strong communication skills
Positive and can-do attitude, with a flair for sales
Willingness to learn and develop
Barista skills & knowledge of wines is advantageous
Work for a world-leading Global hotel company
Staff meals provided
Your Bienvenue card entitling you to discounted Hotel stays, food and beverage rates and Spa treatments.
Opportunities for further development and worldwide career progression within Accor