Why work for us?
We're part of the Ministry of Business, Innovation and Employment (MBIE), a future-focused organisation working to grow a strong, high-performing New Zealand economy.
Our diverse range of functions and international reach means real career pathways within MBIE as a whole. That's underpinned by regular development and training, and a culture that supports flexible working.
The ICT team within CGI (Corporate, Governance & Information) empowers and enables the technology solutions which are key to the way the Ministry delivers its services to the public.
We are a high performing team delivering high impact outcomes.
About the role :
The Principal Advisor ICT Service Operations is responsible for supporting the successful operation and continuous improvement of MBIE's ICT services.
They work closely with the vendor management team and client engagement team within MBIE ICT Operations, vendor community, and suppliers to ensure service quality is maintained according to agreed service expectations including on a 7x 24 basis.
The role contributes to the operations of the Operations Capability team. The ICT Operations Capability Team ensures that MBIE ICT effectively manages and provides support on those activities that ICT have not outsourced.
They also provide capacity to deal with the inevitable 'extras' that come up irrespective of the multisource outsourced model in place at MBIE.
We are looking for you to demonstrate in your Cover Letter & CV the following :