Customer Rep
FedEx Express APAC
Auckland City, AUK
6d ago
source : ExploreJobs

Auckland City, AucklandCompany : FedEx Express APACJob Title : NZ0221 : Customer RepJob Requisition Number : RC192108Locations : Auckland, New ZealandJob Category : Customer ExperienceTime Type : Full TimeJob Type : RegularJob Posting End Date : 2019-

10-09To handle customer requests and answer inquiries about package pick-ups and deliveries, promote and respond to question about FedEx products and services with the objective to maximize customer satisfaction and revenue.

Education : Secondary education or equivalentExperience : One (1) year of work experience in customer service and interactionThe CompanyFedEx Express is one of the world's largest express transportation companies and has consistently been selected as one of the world's top 500 companies and the World’s Most Admired Companies by "Fortune" magazine.

FedEx provides fast and reliable delivery to more than 220 countries and territories.The PhilosophyPeople Service Profit (P-

S-P). We take care of our People so that they can deliver impeccable Service to our customers who will give us the Profit necessary for FedEx to be successful.

Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages employees to be innovative in delivering the highest possible quality of service to our customers.

We care for our employees' well-being and value their contributions to the company.The CultureWe honor innovation, integrity and commitment.

We have many formal policies, procedures and programs to bring out the best in our staff, individually and in teams.The MissionWe strive to be the Best Company to work for with the Best Service and the Best Brand in our industry.

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