Client Delivery People Leader - Toitū Envirocare
Science New Zealand
Christchurch, NZ
4h ago

An exciting opportunity to lead our Client Delivery function from a personnel and operational improvement perspective

We are Toitū Envirocare (Enviro-Mark Solutions Limited), and chances are you've already interacted with our brands Toitū carbonzero, Toitū carbonreduce, or Enviro-Mark.

You may have enjoyed carbonzero certified Yealands Wine or Steinlager beer, eaten Enviro-Mark Certified Abe's Bagels or used carbonzero certified ecotricity electricity, cleaned using Enviro-Mark Certified Eco Store products or at least know friends or family who have.

You may have wondered at times how organisations like Kathmandu, The Warehouse Group, Canterbury University and Westpac manage their carbon emissions.

The short answer is, it's our people. We are proudly New Zealand's leading carbon reduction solution; however, our work isn't done yet! Our aim is to encourage more organisations to start their journey with us to make New Zealand and the world more sustainable.


We are looking for a Client Delivery People Leader to lead the key account managers and auditors involved in delivering our carbon and enviromark programmes.

The Client Delivery People Leader will be responsible for determining the number of people and the mix of skills and competencies required to undertake the services sold and committed to clients, within opex budget.

The Client Delivery People Leader will provide all aspects of people management, bar that of technical training and mentorship so recruitment, onboarding, training, coaching, personal and professional development, performance management, and retention.

You will work with the Head of Client Delivery, the Client Delivery Manager, and the Lead Audit Manager to ensure they are able to fulfil their client obligations.

If you have :

  • Experience in delivering professional services to a range of clients, ideally in a business-to-business context
  • Experience in leading, developing, and growing large teams, ideally in a professional services environment
  • Training and / or experience in complex resource planning and allocation, and excellent budget management
  • Experience in delivering great customer experiences
  • Experience in leading a team to deliver service outcomes
  • Experience in working in a high performing team environment, collaboratively with peers, to deliver great shared outcomes
  • Experience in sustainability issues in a range of sectors would be considered a bonus as we welcome applications from people leaders seeking a change of industry
  • then we have the job for you.

    Location for role flexible, inclusive of remote working.

    Why Toitū Envirocare?

    Toitū Envirocare is New Zealand's leading provider of environmental certification. We help organisations in New Zealand and internationally to accurately measure, manage, and minimise their carbon footprints and environmental impacts.

    As a wholly-owned subsidiary of Manaaki Whenua - Landcare Research, our clients include many iconic brands.

    What we offer

  • As an employee of Toitū Envirocare, you will work with passionate and talented people in a caring and flexible environment;
  • enjoy good staff benefits and the opportunity for personal growth and career development.

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