Auckland City, AucklandJoin a team recognized for leadership, innovation and diversityOversee and coordinate the operational aspects of ongoing Customer & Product Support projects.
You will serve as liaison between project management and planning, project team, and line management. You will review status of projects and budgets.
You will coordinate schedules and deliver status reports. You will assess project issues and develop resolutions to meet productivity, quality, and customers satisfaction goals and objectives.
You will develop mechanisms for monitoring project progress, and for intervention and problem solving with project managers, line managers, and customers.
Key ResponsibilitiesProject ManagementProject PlanningCustomer SupportFacilitate Team AlignmentDeliver Status ReportsTeam ManagementYOU MUST HAVEBachelor's degree, or equivalent.
Some experience in the field.WE VALUESignificant experience applying best practices in Customer & Product SupportExcellent organization skillsAn ability to train othersAn ability to direct and motivate a teamAn ability to work with diverse teams (professionals, technical, etc.
Additional InformationCategory : Customer / Product SupportLocation : Level One & Two, 9 Wilkins Street, Freeman's Bay, Auckland 1011 NZLExempt