Front Office Manager / Duty Manager

Oaks Hotels

Wellington, Wellington, New Zealand

3d ago

Job Description

We are seeking an experienced and enthusiastic Front Office Manager and a full-time Duty Manager to lead the Front Office team at Oaks Wellington Hotel on a full-time basis.

Front Office Manager : $62,400.00 + Company Benefits!

Duty Manager : $57,741 + company Benefits!

The moment a guest steps into our hotel you will make them feel at home with your welcoming and warm presence. You have the important job of leading your team and driving exceptional customer experiences.

Responsibilities include :

Guide & support the team in providing outstanding guest experiences

Provide personalised and proactive guest service

Resolve & respond to guest complaints in a timely and professional manner

Effectively manage team roster to meet budgets

Support Hotel Manager with recruitment

Qualifications

Front office management or supervisory experience

Excellent written and verbal communication skills

Exceptional customer service skills and an unwavering positive attitude

Additional Information

Join our positive and vibrant team and be rewarded with these team benefits :

50% discounts on accommodation across all Minor Hotel brands in AUS and NZ

Discount when you visit any of our restaurants, cafes, bars and wellness retreats

50% off The Coffee Club VIP membership

Furniture, Australia Zoo, Medibank insurance discounts

Additional paid leave including Birthday, Vaccine and Study leave

Career progression & education assistance

Wellbeing programs (Uprise)

Reward & Recognition programs

Currently, we are only accepting applications from candidates who have working rights within Australia or New Zealand.

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