Auckland City, AucklandPermanentMarketing Executive - Customer CommunicationsCentral Auckland location - close to BritomartTower's transformation into a New Zealand challenger brand is well underway.
We're on a mission to change the insurance industry as we believe customers deserve better.We are looking for a Marketing Executive, Customer Communications to contribute to the success of Tower by assisting the marketing team with developing and implementing communications that achieve business, brand and customer outcomes.
What you'll do day to dayWork alongside Senior Marketing Manager, Customer Communications, to develop and implement customer communications across the full lifecycle, including marketing communications, automated communication, and operational customer communicationsLead the delivery of smaller campaigns and customer initiatives when requiredAssist the marketing team with larger campaigns and projects when requiredManage the day to day operation of our marketing automation tool, from developing emails to building workflows to list imports, data segmentation and data maintenance.
Manage operational customer documents and communications, including liaising with external mail housesManage delivery of regular campaign reports and analyse performanceWork with teams across Tower to deliver communications and collateralProvide general marketing support as required -
for example fulfilling incentive requests and allocating AirpointsProactively manage business risks associated with the role.
Includes electronic archiving of all produced material, managing sign-offs and documenting new business processesThis is an exciting opportunity for a passionate marketing professional to join a business that is challenging the insurance industry.
You will align to our cultural aspiration of passionate people doing things differently and our values of being Driven, Passionate, Brave and Collaborative.
You will have proven experience at developing marketing campaigns and customer communications as well as strong analysis / reporting skills.
You will have excellent communication skills with the ability to work autonomously and flexibly. Ideally, you will also have experience in building and executing communications using marketing automation.
In return, this is what we can offerPlenty of varietyA strong leadership group dedicated to creating an environment for your successModern office environment located in downtown AucklandComplimentary life and income protection insurance + extra annual leaveTower prides itself on being a diverse and inclusive environment.
We embrace and encourage our employees to bring their whole selves to work, and to celebrate their age, gender, sexual orientation, race, religion and anything else that helps to make our people unique.
This is an exceptional opportunity and we're looking for exceptional candidates! Apply today; applications close Tuesday 12 November 2019.