Operations Manager Hamilton
Toll Group
Hamilton, NZ
5d ago

About the role

Reporting to the Branch Manager, this exciting opportunity is based at our Hamilton Branch. As our Operations Manager you will manage the day to day processing of all inbound and outbound freight, ensuring the utilisation of appropriate resources to achieve financial results, and to deliver high quality freight forwarding solutions to our customers.

This role will involve effectively leading the operations team to achieve quality service standards, whilst upholding a safe working environment.

Working as part of the Toll team, you will develop effective working relationships and communicate effectively with internal and external customers.

You will be self motivated with strong planning and time management skills, which give you the ability to work under pressure in a deadline driven environment.

Duties & responsibilities

  • Manage freight operations teams for Hamilton Branch,
  • Operational planning of people and resources,
  • Lead, motivate and coach employees,
  • Customer relationship management - Resolve internal & external customer issues and increase satisfaction levels
  • Provide accurate and timely reporting,
  • Ensure compliance with health & safety policies and legislation
  • Maintaining the site and its standards
  • Skills and Experience

  • Ideally, a minimum of 5+ years experience in the transport / logistics industry
  • Customer focused attitude,
  • Proven experience leading an operations team,
  • Knowledge of operational cost and resource management,
  • Proven ability in leading Health and Safety,
  • Ability to build and maintain effective working relationships,
  • Intermediate Microsoft Office Skills,
  • Respectful of all staff and suppliers
  • About Toll

    Toll delivers freight forwarding, end-to-end transport services and comprehensive logistics solutions to customers operating in New Zealand.

    We are a safety obsessed, customer centric business, run by a high performing values based team. We move the businesses that move the world, enabling New

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