Guest Service Associates Front Office housekeeping and F B
VR Group Hotels and Apartments
Auckland, New Zealand, nz
6d ago
source : Ecadoo

About VR Group VR Group reflects a contemporary lifestyle at unbeatable value your home or office away from home VR Group a leading player in the hospitality industry in New Zealand with presence in Auckland North shore Hamilton Rotorua Christchurch and Queenstown is about Experience Quality Resources and Strong credibility For us people are our greatest asset and it is our endeavour to reward develop and retain the passionate and result oriented hospitality professionals in our entire organisation We are looking for applicants Full time and Part time for the following positions for our hotels in CBD Auckland North Shore Takapuna and the Auckland Airport area Housekeeping Attendants Food amp Beverage Attendants Front Office Customer Service Attendants About the role of Housekeeping attendants Reporting to the Housekeeping Manager Property Manager or Supervisor Job Summary The Housekeeping Room Public area Attendant is a professional that ensures a positive overall impression of the property as well as providing the necessary service of ensuring clean and comfortable rooms for guests The impression created by the Housekeeping Room Attendant is crucial to the reputation and success of the VR Group Primary responsibilities include To clean rooms hallways and restrooms and maintain bar area to clean and sweeps carpets Vacuums and polishes elevators Keeps the front of the hotel free from trash to clean rugs carpets and upholstered furniture using a vacuum cleaner broom and shampoo machine etc Food amp Beverage Attendants Reporting to the Restaurant Manager Job summary Through effective food and beverage service to provide and maintain the highest standard quality of bar and restaurant service This includes ensuring that customers are made welcome and receive the highest level of courtesy quality service and assistance in keeping with the standards of the hotel and VR Group Primary responsibilities include Be thoroughly familiar with all Restaurant and bar procedures for Hotel and practice them conscientiously take food and drink orders from customers using courtesy and warmth and ensuring that all orders are taken accurately use up selling competently appropriately and have a helpful attitude Set up the food service areas including bar areas in accordance with standard procedures work closely with all Kitchen staff Guest Services Associate Reporting to the Guest Services Manager Job summary To maintain enter amp update reservations amp services understand the hotel s product range and offer helpful explanations to guests and enquirers Develop and practice the marketing skills which seek to meet the customer s needs and sell the hotel s products Primary responsibilities include Assist with Check in Check out Contribute to the effectiveness of the hotel through commitment to high levels of performance punctuality and cooperation during rostered reservation duties Answer with courtesy all telephone and front desk enquiries concerning accommodation convention restaurant and or sports and recreational facilities Be familiar with the current computer system and be able to use effectively all programs installed and Develop an atmosphere of loyalty trust openness and mutual respect with all other employees in the hotel How to Apply If you have the self belief and you possess the initiative and drive to be successful in roles like this we are keen to hear from you Please click the Apply Now button and mention the position you apply to in the subject line If this sounds like your next career step or you want more information about the role please call Arun David on 021984644 or email at arun vrgroup co nz We thank you in advance for your interest in this position however only shortlisted candidates will be contacted for an interview

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