Product Support Analyst
Christchurch, Hamilton, Christchurch OR Hamilton based, NZ
5d ago
  • Work in the construction equipment sector
  • Drive technician training throughout our NZ wide branches
  • New, exciting role with tones of room for growth
  • Who are we?

    TDX (recently known as Transdiesel), is a true New Zealand success story and 100% New Zealand owned and operated. From humble beginnings set up 40 years ago by a couple of mates, today TDX is regarded as a market leader for Construction Equipment, Diesel Engines, Transmissions, Generator sets, Oil and Filtration products.

    TDX has secured the distributorship of leading global brands including Volvo, Yanmar, Shell Lubricants, Kohler Generators, Perkins Engines and Allison Transmissions.

    We are committed to creating a world class sales and service organisation which is underpinned by our promise of we’ve got your back.

    We are seeking a Product Support Analyst that will be :

  • Reporting into the National Service & Technical Support Manager.
  • Responsible for analysing data that comes off the machinery we sell to assist our clients, and our technicians, with fleet maintenance.
  • Individualising reports to go out to our client regarding the performance of their machinery / fleet.
  • Provide support to a number of external and internal customers such as the Product Support and Warranty teams.
  • Our ideal team member will have :

  • A mechanical background, ideally be a Qualified HD Mechanic with experience in the construction equipment industry.
  • Experience analysing and presenting technical data (verbal and written).
  • You will possess excellent verbal communication skills.
  • Be a competent computer user, preferably in MS Office.
  • Be a self-starter and display a high level of initiative and problem-solving skills.
  • As Health and Safety is a priority for us you will be up to speed with practices and be able to demonstrate this in your work habits.

    This knowledge will help you to promote the company image in a professional manner as well as provide first class customer service.

    We are a passionate group of people who work together as a team to deliver a customer experience that is flexible to their needs.

    We are truthful in our work, and we treat each other with respect. If you’re keen to be part of a crew like that then we can’t wait to see your application by hitting APPLY NOW.

    Or flick Brooke a call on 021 190 7520

    Apply here

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