Guest Service Agent - Sudima Auckland Airport
HIND Management
Auckland, Auckland, New Zealand
4d ago

Sudima Hotels Auckland Airport are playing an essential role assisting the New Zealand Government with their programme of Managed Isolation and Quarantine as part of New Zealand’s ongoing COVID-19 response.

We’re proud to be doing our part to keep our communities safe and provide a home away from home for returning kiwis. In our operation as an essential service, we must adhere to strict guidelines provided by MoH and MBIE for the health and safety of our guests, staff, contractors and communities, including ongoing infection prevention controls, regular testing and vaccination against covid-19.

We are seeking a Guest Service Agent to join our Front Office team. You will also be required to assist in other areas of the hotel as required, including Food and Beverage.

Availability on weekends is a must. We have day, evening and graveyard shifts available. This role requires flexibility and commitment from the successful candidate.

The team at Sudima Auckland Airport are a welcoming bunch and demonstrate what true team work is all about. We all work together to create a fun, family environment while supporting team members through their hospitality career.

As this is an MIQ facility, we follow strict guidelines to ensure our teams safety, one of which is that you must be willing to be vaccinated to be eligible for these roles and complete fortnightly Covid swabs.

Requirements

Attending to guest phone calls.

Daily balancing

Check ins and check outs

Assisting in Food and Beverage as required

Communications

Exceptional guest service- from a distance

Ensuring you and your team meet all safety protocols

Support the wider team as required

If you can make barista coffee.....even better!

Benefits

Full Training Provided

Fun and Friendly Team

Opportunity to work in a unique environment with multiple agencies ensuring the health and wellbeing of NZ

Our values are based around caring, working together and doing the right thing. We are passionate about our people. We encourage people from diverse backgrounds to apply.

Sudima hotels are proud to promote diversity and inclusion within our workplace and ensure an equitable selection process for all.

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