Customer Services Representatives
Talent Propeller
Napier, Hawkes Bay
12d ago

Smith&Smith is proud to be NZ's leading vehicle glass repair and replacement company, and we aim to make a difference by solving people's problems with real care.

If you share our passion for people and want to get your foot in the door with a market leader, we want to hear from you!

Our CSRs are a vital part of our customer journey and provide a balance between administration and customer service, while also being centralised to provide support to a large group of Central North Island locations.

We have 2 fixed term summer support opportunities in our Central Admin Team (based in our Napier location) for Customer Service Superstars to join our success!

What we can offer you :

  • Plenty of opportunities to work additional hours and earn extra cash
  • Opportunities to cross train and upskill to other areas within our team and wider business
  • An active reward and recognition scheme
  • What you would do as our CSR :

  • Delight our customers and ensure their problems are solved with real care!
  • Be the go-to person for our team of technicians
  • Accurately complete administrative duties such as invoicing and procurement requests
  • Be a bubbly and professional team player!
  • Flexibility is key, as our workload is seasonal with our main peak over the summer months, meaning our hours can increase based on demand and can include rostered Saturdays.

    These roles are based on 30 hours per week over a 3-month fixed term basis.

    Smith&Smith aspires to be the "best place you will ever work" and takes pride in our family-like culture where everyone comes to work with a professional, can-

    do attitude. If this sounds like something you would like to be a part of, apply now!

    Applicants must have a minimum of a current NZ Restricted drivers licence or overseas equivalent.

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