Product Lead ServiceNow
Auckland City, AUK
2d ago
source : ExploreJobs

Help us deliver "insanely simple" digital experiences for KiwibankBased in Auckland or WellingtonAre you excited by assisting us with our new ServiceNow platform?

Kiwibank is the New Zealand owned bank that's helping make kiwis better off. Never has this been more important. It's been a challenging time, but we've stayed home and stayed positive.

Now let's turn our positivity into possibility.This job is all about helping us deliver our vision of "insanely simple" experiences for Kiwibank staff and customers by providing hands-on ServiceNow Product leadership and guidance for our Digital & Technology teams.

You'll be creating fast feedback loops with staff and customers - so teams can stay focused on outcomes and the value we're delivering, learning quickly what works and what doesn't.

You'll be helping teams understand really big problems and journeys, breaking improvements down into small increments in order to shorten the team's cycle time and optimise learning with minimal rework.

You'll also be actively championing and contributing to the continuous improvement of the ServiceNow platform to drive ongoing improvement and the refinement of processes and working practices.

It's a really exciting time to take on this role.We want to hear from you if you are : trusted and respected as a technology product leader who can influence and persuade others across the organisationComfortable and accomplished at working with business executives, and able to push back in a professional and diplomatic wayHighly collaborative and supportive of business and of its ideals and strategiesUnflappable in the face of opposition to technology product and engineering ideals.

Can explain the trade-offs of different approachesSolution-neutral more interested in business outcomes than in personal preferencesPractical in approach to decision-making and problem-solving that is principle-based and pragmaticPassionate about sharing knowledge and inspiring earlier-in-career Product folksUnderstand and speak the language of the banking, and of ServiceNowAt Kiwibank we're all about making Kiwis better off.

That means for our customers, our communities, and our own people. We are continuously striving for an inclusive culture where everyone has the opportunity to thrive.

We are committed to providing a workplace that is safe, accessible, and representative of our customers and communities.

As part of our commitment to creating an inclusive and diverse workplace, we're happy to consider flexible working arrangements.

Applications close Friday 14th August 2020 at 9pm, so APPLY NOW, although we reserve the right to remove the ad at any time.

We want you to have what you need to do the best job possible. We will provide reasonable accommodations to make sure regardless of accessibility needs, disability or individual situation people can participate in the job application / interview process and during their employment with Kiwibank.

Please contact us if you require any adjustments in the recruitment process.

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