Access Account Manager (part time)
NZ Post
Wellington, NZ, NZ
1d ago

For 180 years we've put the New Zealand in NZ Post, being connected to every community every day and into the future. We make the right things happen so we deliver the best.

Delivering what people care about in true Kiwi style is who we are. What's the role?If you thrive on working with, and for, your customers to build relationships and find solutions within complex regulatory and pricing environments, you'll be the perfect fit for this challenging part-time (0.

5) opportunity.Our access operators have their own direct relationships with mail senders and then access our mail delivery network on wholesale terms.

They are important customers with complex contractual arrangements and needs. You will be our relationship builder and point of contact for our access customers working within the regulatory access framework, while maintaining great communication to deliver the best customer experience every time.

Show us what you've gotYour success in this role will come from a strong customer-centric background where you have demonstrated your ability to build and maintain partnerships and long-term relationships, actively working to nurture relationships at the individual and organisation levels.

You'll be motivated by successfully having the tough conversations, by explaining the reasons behind decisions and solving complex problems, and you will be able to see around corners to mitigate issues before they arise.

You will need to be naturally curious to understand and learn both the types of issues our access customers would typically experience, and also the complex regulatory framework we operate within.

Interested? We'd love to hear from youWe are offering work / life balance, working in a great team environment where you'll be supported to succeed and grow, along with the opportunity to use your intellectual agility and first-class customer relationship management experience.

If you have what it takes to succeed in this role we invite you to review the Job Description and apply online though www. We are only accepting online applications. For further information, please contact Nikki Tuhou on Nikki.

tuhou2 close 30 January 2022Applications will be reviewed regularly - and we may change the closing date, so make sure you apply today!NZ Post has adopted a goal of a fully vaccinated workplace.

All external applicants will be required to provide proof of their vaccination status as well as proof of their eligibility to work in New Zealand.

Appointees will also be subject to a security and credit check and may be required to undertake a drug test.There's something really special about being part of the team here at NZ Post - Tukurau Aotearoa, who we are and what we stand for is grounded in our values.

We are proud to be Rainbow Tick certified and recognise the diversity and uniqueness of our workforce and reaffirm our commitment to create a safe and inclusive environment for everyone.

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