Lead Design Consultant - Mitre 10 MEGA Te Rapa
Mitre 10
Te Rapa, NZ
4d ago

Canyou visualise a customer’s ideas and bring them to life through design, keycommunication, and attention to detail?

AtMitre 10, we pride ourselves on customer service and ensuring all our customershave a great experience. We are looking for someone who can demonstrate theirexpertise by understanding the needs of our customers and driving a projectfrom start to finish with a great result.

Thefocus of this role :

Reportingdirectly to the Zone Supervisor. You will take the lead in all things design to deliverexceptional service to Every Customer, Every Time.

Thisrole is full time on a 40 hour per week roster, that includes one day ofweekend work and flexibility to match our trading hours.

Keyresponsibilities in this role :

  • Designing our customers perfect Kitchen, Bathroom, Laundry or Wardrobe
  • Monitor customer interactions ensuring designs, quote & after care services are provided to every customer
  • Oversee our design consultants work and offering support where needed
  • Continuously improve our service offer and customer experience
  • Demonstrates in depth / specialised knowledge of key products or services and provides high level sales support
  • Assists in processing orders, coordinating distribution and general customer inquires
  • What’sin it for you :

    Thisrole offers you the opportunity to be an integral part of a proudly Kiwi-ownedand operated independent retail business.

  • We offer industry leading learning and development framework
  • Opportunities to grow your career
  • A generous staff purchase scheme
  • All the tools required to perform the role
  • Thingsyou should know before applying

  • You will need to have some CAD design experience
  • Retail or customer service experience is a bonus
  • Will need to be physically fit and able to lift heavy objects and work your feet for several hours at a time
  • Attention to detail is critical. You'll need to be a process Superstar who is goal driven, keeps meticulous records, data entry, filings, and follow safe work practices.
  • Who weare :

    Beingpart of the Mitre 10 family means being part of an enduring success story,making home-improvement possible plus celebrating and sharing in our customers'success stories.

    Wereckon we’ve got a pretty great culture. We have four core values, whichunderpin everything we do. They are Customer Obsessed, One Team, Strive forExcellence, Honest and Fair.

    We strive to have a diverse and open-minded teamwho are focused on making home improvement easier for our customers who are theheart of our business.

    Toapply

    We arepassionate about finding the right people to join our team. If this role soundslike you, hit the apply now button!

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