Mō Te Herenga Waka - About Our University
Te Herenga Waka - Victoria University of Wellington is a global-civic university with our marae at our heart. This iho draws off our heritage and is further defined by our tūrangawaewae, in particular Wellington, Aotearoa, and the Asia-Pacific, all of which are expressed in our position as Aotearoa New Zealand's globally ranked capital city university.
Our core ethical values are respect, responsibility, fairness, integrity, and empathy. These core ethical values are demonstrated in our commitment to sustainability, wellbeing, inclusivity, equity, diversity, collegiality, and openness.
With, and as, tangata whenua, we value Te Tiriti o Waitangi, rangatiratanga, manaakitanga, kaitiakitanga, whai mātauranga, whanaungatanga, and akoranga.
Kōrero mō te tūranga - About the role
Te Herenga Waka - Victoria University of Wellington is currently recruiting a Fixed Term Client Service Adviser to join the team (June 2021 May 2022).
The Client Service team are the front face of the university and works co-operatively and proactively to deliver effective support services to students and the wider University community.
Key Responsibilities :
Ō pūmanawa- About you
You will be a motivated, customer-focused individual who can take the initiative, provide excellent service delivery and enjoy supporting students to help them succeed.
You will thrive in this role with an excellent manner with people. This role is busy, challenging, extremely rewarding, and interesting for the individual with the right temperament.
You will pick up new skills, knowledge, and software quickly and be able to adapt to a changing environment. You will proactively be able to create good working relationships with key staff and know the importance of seeking feedback to continually improve the service you deliver.
Key Requirements :