Customer Experience Representative - Auckland Laboratory
AsureQuality
Auckland - Inner
5d ago

The opportunity :

We are looking for an outstanding Customer Experience Representative to join our Auckland Laboratory team on a permanent basis.

This is a full-time role working 40 hours a week from Monday through to Friday. In this role you will interact with a range of internal and external customers, responding to inbound email inquiries, entering customer records into a range of databases including LabWare and Microsoft CRM and also support various Business Development projects.

About you :

With your previous experience in a customer facing role, you will have outstanding verbal and written English, be proficient in the Microsoft package and enjoy working as part of a team.

Exposure in a Science or technical environment (Laboratory) would give you an advantage.

You will be joining a close-knit team working in a fast-paced and exciting environment. You will need to be flexible and agile in responding to changing work demands and have the ability to make positive contributions to our team culture.

About us :

Everyday our experienced team of 1800+ people work alongside farmers, producers, and others throughout the food supply chain to help them uphold what Aotearoa stands for in food - a higher standard of quality and safety.

We are passionate about our shared role as Kaitiaki Kai, guardians of food, and have a deep responsibility to do the right thing for food and the environments it comes from.

We are committed to attracting, developing, and retaining great people, and supporting them to be the best they can be. We know diverse teams are stronger teams and we believe in fairness and opportunity for all.

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