Care Coordinator
Access
Hamilton, New Zealand
1d ago

Care Co-ordinator

  • Make a real difference helping people stay independent in their homes & communities
  • Telephone based role
  • Full-Time, Monday - Friday.
  • Care co-ordinators contribute to the delivery of our home based health care and support service by :

  • Matching support workers to our clients, based on the support needs of the client
  • Scheduling support worker visits, managing leave and shift cover using a purpose built database
  • Managing calls from clients / support workers regarding individual issues and concerns.
  • We're looking for people who share our dedication to working in support of the elderly, people with disability and people recuperating from injury and illness.

    Requirements are :

  • An excellent telephone manner (call centre experience an advantage)
  • Excellent relationship building and customer service skills
  • Highly organised and methodical work habits
  • The ability to negotiate positive outcomes
  • Excellent time management skills
  • A commitment to achieving excellent outcomes in a busy team environment
  • Strong intermediate level database / typing / system skills
  • Experience in the health or social sector desirable.
  • Applications close : Thursday the 20th of August 2020

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