Administrator - Shared Services
HRV
Auckland, New Zealand
10h ago

Job Description

At HRV we believe everyone should love the feeling of coming home. In fact, since we started in 2003, we've helped over 500,000 Kiwis love the feeling of coming back to a warm, dry home.

We provide whole home solutions, covering Ventilation, Water Filtration, Heat Pumps and Air Conditioning. Since 2017 we are part of Vector Limited, so you know we are backed by one of New Zealand's largest companies.

We are part of the HRV and Vector families, so you know you have the backing of one of New Zealand's largest companies

The role :

We are seeking an experienced Administrator for our professional and close-knit team in Shared Services.

Your role will be varied and interesting, a key aspect will be to manage resulting and invoicing for the Central Region as well as providing additional administrative support to the Commercial Administrator..

This is an exciting time to join our company, we are expanding and there will be growth and development opportunities.

Accountabilities :

  • Result installation appointments in the CRM
  • Process customer invoices, consumables and requisitions
  • Process returns / credits
  • Liaise with internal and external stakeholders
  • Create cases for incomplete jobs / customer services issues
  • Essential skills and experience :

  • Proven customer service and administrative experience
  • Meticulous and attention to detail
  • Excellent communicator - able to liaise with internal and external stakeholders
  • Proven time management skills
  • Invoicing and requisition experience
  • Experience on CRM / NAV and Microsoft Office Suite
  • Excellent interpersonal skills
  • Able to work under high pressure
  • Highly organised
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