Client Service Reporting Analyst, FMCG Client Service
Nielsen
Auckland City, AUK
4d ago
source : ExploreJobs

Auckland City, AucklandClient Service Reporting Analyst, FMCG Client Service - 42537Operations - New Zealand, AucklandJob SummaryKeen to make a mark in the fast moving consumer goods, data and research space, you will be responsible for delivering reporting insights and data to drive client’s commercial decisions as well as supporting teammates on larger, platinum accounts / analysis.

With a high attention to detail and strong demonstrated communication skills, you’ll be keen to learn the ropes in a dynamic, data-

driven retail environment. Ideally with a base knowledge of consumer data, analysis, reporting and / or research you’ll help us manage client requests and prepare and review and update client ongoing reporting.

Entry level role supporting the servicing of clients by delivering ongoing complex client reporting providing valuable insights to clients.

Role Responsibilities : Own the ongoing delivery of assigned key Client Complex ReportingEnsures accuracy and timeliness in delivery of reports and analysis.

Manages expectations of day to day contacts with regard to service levels and project deliverables.Has a clear understanding of Nielsen in the market place and understands how Nielsen products and projects could benefit clients.

Builds and maintains good working relationships with others in client service facing roles, off shore teams and other departments within Nielsen -

helping to drive integration.Provide administrative and operational support to senior staff.Maintain accurate and up to date knowledge of Nielsen’s applications and the skills needed to draw insights from data.

Performs basic analysis and interpretation of data to provide insightful responses to client queries.Knowledge and Skills Requirement : Attention to detail.

Structured, process driven approach.Strong customer service and interpersonal communication skills.Strong numeracy and analytical skills.

Excellent time management and prioritisation skillsGood verbal and written communication skillsIntermediate to Advanced Excel and PowerPoint skills e.

g. Advanced formatting, pivot tables, V Look upsAbility to analyse and interpret data in a challenging and insightful manner#LI-

MYSABOUT NIELSENWe’re in tune with what the world is watching, buying, and everything in between. If you can think of it, we’re measuring it.

We sift through the small stuff and piece together big pictures to provide a comprehensive understanding of what’s happening now and what’s coming next for our clients.

Today’s data is tomorrow’s marketplace revelation.We like to be in the middle of the action. That’s why you can find us at work in over 100 countries.

From global industry leaders to small businesses, consumer goods to media companies, we work with them all. We’re bringing in data 24 / 7 and the possibilities are endless.

See what’s next with us at Nielsen : careers.nielsen.comJob Type : RegularPrimary Location : AucklandTravel : No

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