Account Relationship Manager
Desktop Technology Services Ltd
Wellington, Newzealand
1d ago
source : Hireejobs

DTSL is a nationwide ICT service and support organization with branches in 17 locations from Whangarei to Invercargill Head quartered in Wellington we work closely with some of the largest MultiNational IT vendors in the country and provide infrastructure support services to a wide array of business and educational institutions Nationwide Our company culture is one of professionalism customer focus teamwork and service excellence Account Relationship Manager Wellington Based in Wellington we have an opportunity for a motivated accounts manager with proven skills in an ICT infrastructure services environment This role is responsible for appropriately identifying the needs of both new and current customers in order to aid customers in their success using our product This will be done by developing an appropriate level of communication with clients and internal team members to better understand and mitigate any issues the customers may face Responsibilities include Work cross functionally within the company to communicate with all stakeholders in customers success Create and maintain relationships with our clients to better understand and deliver against their technology business requirements Make visits to our customers to identify opportunities for growth within our platform Manage all reporting about the health of customers accounts Preparing and delivering professional proposals and presentations Identifying qualifying and pursuing sales leads Acting professionally at all times and maintaining the highest level of ethical conduct The successful applicant will have Previous account management experience A comprehensive knowledge of IT Infrastructure products and services A passion for customer service and strong business acumen The highest level of personal presentation and excellent communication skills Confidence perseverance and a winning attitude

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