Customer Services Representative (fixed term)
Auckland, NZ
3d ago

Walter & Wild is a New Zealand Food Manufacturing company with a substantial portfolio of iconic brands including Aunt Betty’s, I Love Food Co.

Hansells, Vitafresh, Greggs, Alfa One, Movenpick (NZ and AU), Killinchy Gold, Hubbards, NZ Natural, Zilch and Chateau.

We’re looking for an energetic Customer Services Representative to join our Customer Service team based at our Penrose site.

The purpose of the role is to process of all customer service orders and inquiries in an efficient and timely manner.

We’re looking for someone who is

  • Enthusiastic and commited to deliver exceptional customer service
  • Liaise with internal stakeholders to ensure maximum customer satisfaction
  • Assist the wider customer service team across all areas to ensure external customer’s needs are met
  • Excellent communication skills
  • Ensuring all orders, a correctly processed with product code & pricing
  • Ability to multitask, prioritise, and manage time efficiently
  • Familiarity with office software and phone systems a plus
  • Previous experience in similar industry (FMCG) will be preferrable
  • Why Walter & Wild?

    Joining us means joining a global organisation with very exciting growth plans. With a fresh approach, we aspire to be the leading innovator, marketer and creators of food in NZ.

    Whilst our ambitions are big, we do not want to feel big.

    At Walter & Wild we believe in being fiercely independent and doing what we feel is right and sometimes that means taking the path less travelled.

    We celebrate and value what makes us different. Having a variety of people who are passionate, innovative, flexible and who know how to have fun is important to us.

    Basically, what we are trying to say is that Walter & Wild is an awesome place to work full of equally awesome people.

    Our Values are important to us. It is what makes us Walter & Wild. We are Kind, Loyal, Accountable, Brave, Challengers, and Playful.

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