As a Senior Finance Consultant, you will work closely with our clients across a variety of industries providing operational support.
You will take responsibility for the completion of support deliverables and tasks, including enhancement work and smaller support projects across the team.
You'll be our expert in F&O Finance and / or Project Management & Accounting modules leveraging your specialist knowledge and provide expert advice to our clients.
Take ownership of support cases, working with peers and clients to ensure successful outcomes
Support queue management duties, includes taking ownership of incidents and requests, manage these through to resolution within SLAs.
Provide recommendations and solutions to resolve issues and mitigate risks.
Identify Operations related issues and / or risks and escalate as required.
Follow best practice support case management standards.
Provides Microsoft D365 functional domain expertise and regularly mentors / shares knowledge with team members.
Advise clients on service updates and new features that are available as part of Microsoft monthly One Version update releases.
Work in partnership with clients, advising them how to use information technology thus enabling them to meet their business objectives and overcome problems
Work as a team player to ensure successful delivery.
Certified in MB-300 : Microsoft Dynamics 365 Core Finance & Operations and / or MB310 : Microsoft Dynamics 365 Finance
Have solid, proven experience in Microsoft Dynamics D365 finance management and / or project management & accounting
Knowledge and / or understanding of other applications in the D365 stack e.g. Power Automate
Have demonstrable experience support customers and / or leading consulting engagements with an excellent understanding of AX / D365 F&O and best practices
Have a strong understanding of wider Microsoft technologies with the ability to present their benefits to existing and potential clients
Be confident working directly with clients to gain a thorough understanding of their vision
You will be passionate, highly motivated and client focused. If you are a natural communicator, enjoy building relationships and being a part of a close-knit team, reach out today. We’d love to have a chat!
Intergen, part of ASX listed Empired Ltd, is a digital services provider with the breadth and depth to enable mid to large sized enterprises to tap into tomorrow’s advantage today.
Intergen helps organisations across Australasia to transform, thrive and stay relevant as digital businesses in an ever-changing world.
Using technology as the enabler, we assist businesses to engage customers, increase efficiency, improve productivity and achieve competitive advantage.