Facilities Manager
Cushman Wakefield
Wellington, Wellington, New Zealand
3d ago

Job Description Summary

Due to an internal promotion, we are currently seeking a Facilities Manager to join our Wellington based Facilities Management team.

Job Description

He aha te mea nui o te ao. He tāngata, he tāngata, he tāngata

What is the most important thing in the world? It is people, it is people, it is people.

With a reputation for excellence in providing service and support to our customers, Cushman & Wakefield is a market leader in Facility Management and Facilities Service delivery.

We have a genuine commitment to continually strengthen client relationships and raise the bar in terms of customer service and delivery outcomes.

Due to an internal promotion, we are currently seeking a Facilities Manager to join our Wellington based Facilities Management team.

The role is working on the NZ Post FM contract. You will be working as part of a team comprised of Contract Manager, Facilities Managers, Coordinators and Administrators to support this nationwide contract.

You will be based at the client’s site in central Wellington but will be required to travel from time to time to conduct site visits.

You will be allocated a portfolio of sites within this contract but will need to be flexible to support the broader FM team during periods of leave and peak workloads.


  • Building and maintaining effective relationships with our client and suppliers including liaising with both our internal Trade Services Divisions and subcontractors
  • Working as part of a Facilities Management team to effectively and efficiently manage reactive / planned property maintenance
  • High level work order management & follow-up with sub-contractors and internal trades teams across the contract.
  • Effective financial analysis and financial management - review of sub-contractor invoices (project works) and approvals of invoices.
  • Developing and maintaining a positive client relationship - Client facing and involved in operational meetings and strategic discussions.
  • Providing technical advice and solutions to the client - Discretionary works scoping / managing technical experience area including site visits and scoping of projects.
  • Sub-contractor coordination - Performance / KPI management, regular meetings and high engagement including budget management.
  • Mentoring and supporting the facilities Management team
  • Actively manage KPI including attendance and completion times.
  • Analysing portfolio data to identify trends and propose proactive initiatives
  • Project Management of adhoc projects / initiatives
  • Mentoring and supporting the facilities Management team

    Our ideal person will have a minimum of two years’ experience in a Facilities Management role, ideally in an outsourced FM environment.

  • Good understanding of commercial / industrial facilities maintenance is essential
  • Contractor Management experience
  • Remote Management National delivery
  • Technical experience or expertise Preferably Security and Building related
  • Minor Project Delivery experience
  • Excellent communication skills
  • Good base knowledge of H&S standards and able to conduct physical audits
  • Wellington or Auckland based (WGN preference)
  • Analytical and experience writing and formulating reports
  • Power-Bi experience
  • Great Excel experience
  • Systematic and analytic approach
  • Willing and able to mentor junior members of the team
  • Cushman & Wakefield offer an above average remuneration package which includes :

  • Career pathway available
  • Opportunity to mentor junior members of the team
  • Free Life Insurance
  • Free Income replacement insurance
  • Discounted Medical cover with Southern Cross
  • Access to Marram Trust holiday / medical program
  • Candidates must be eligible to work in New Zealand to apply.

    Only shortlisted candidates will be contacted.

    Cushman & Wakefield provides equal employment opportunity. Discrimination of any type will not be tolerated. Cushman & Wakefield is an Equal Opportunity / Affirmative Action employer.

    All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other characteristic protected by state, federal, or local law.

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