SAP CRM Consultant (x3)
Contact Energy
Mount Victoria, NZ
1d ago
source : Jobnos

Mount Victoria, 6011

SAP Consultant Functional and Technical - Fixed Term Contract

Context of the role

Contact Energy is embarking on the path to transform its customer business end-to-end.

Delivering this transformation will require Contact to strengthen its technology, customer and data capabilities, adopt new ways of working and shape its culture for greater agility, innovation and customer obsession.

What you’ll do

The SAP Functional Consultant will be responsible for making the technical changes that enable Contact to transition to its desired future state.

Working closely with Technical Consultants and Solution Architects and business stakeholders, you’ll be responsible for translating business requirements into functional designs, utilising proof of concepts and playbacks to ensure designs are aligned and will meet the customer outcomes.

How you’ll be successful

Work effectively without direction, under own initiative and under tight time pressures planning, prioritising and controlling own workload.

You will be comfortable in a changing environment, and demonstrate the ability to adjust quickly to re-aligned priorities whilst being cognisant of agile development methodologies.

You will also have the ability to build and maintain relationships with key stakeholders. Underpinning your success will be your ability to produce quality outcomes across the solution delivery. This includes :

  • Creating or modifying functional specifications, config cookbooks and other documentation that supports the solution, adhering to SAP Standard where possible
  • Undertaking configuration activities to support the SAP solution
  • Supporting the release and deployment activities
  • Providing detailed knowledge of industry best practices to facilitate Contacts specific business requirements
  • The type of experience you’ll bring to the role for our functional role :

  • Have 5+ years’ proven work experience in SAP CRM
  • Hands on experience in CRM WEB UI SAP CRM Data Model and SAP IS-U
  • Superior facilitation and interpersonal skills
  • Excellent knowledge of integration between CRM and ISU business and technical processes
  • Understanding of UI Framework Enhancements, Application Enhancement Tool (AET), BSP and process framework.
  • Should have experience in Odata services and AWS API integration
  • Experience in using various tools for OData services and APIs
  • Experience in Interaction Center processes like IVR / CTI integration, ERMS and other IS-U related processes
  • The type of experience you’ll bring to the role for our technical role :

  • Have 5+ years’ proven work experience in SAP CRM Technical development role
  • Hands on development experience in CRM WEB UI SAP CRM Data Model with SAP IS-U
  • Excellent knowledge of integration between CRM and ISU business and technical processes
  • Strong hands on experience in UI Component workbench and GENIL / BOL programming
  • Strong hands on experience in Core ABAP development & OOPs ABAP programming
  • UI Framework Enhancements, Application Enhancement Tool (AET), BSP and process framework.
  • Should have experience in Web services / API gateway
  • Developing OData services using ABAP and familiar with SAP UI5
  • Experience in IDOCs, BDOCs and Enhancement Framework
  • Experience across CRM Sales, Service and Marketing modules. Worked on Utilities Interaction Center operations including IVR / CTI integration.
  • Worked in an agile methodology and familiar with tools like Jira, Confluence and Trello.
  • Front End Development with SAPUI5, HTML5, CSS3, Java script, JQuery
  • If this sounds of interest to you please don't hesitate and apply today! Please make a note in your application if you are applying for the Functional or Technical role.

    If you have any further questions you can contact our Talent Team at resourcingteam contactenergy.co.nz.

    Please note, Contact Energy reserves the right to appoint suitable candidates into this role before the intended close off date of Friday 23rd August.

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