Onboard Services Crew/Deckhand (OBSD)
Fullers360
Auckland, NZ
5d ago

About us

Fullers360 was born of a love for the Hauraki Gulf in 1981. 40 years downwind, our network unifies the entire Gulf. Through a reliable network and the passion of 350 crew and staff, Fullers360 ferries nearly 6 million people every year, getting commuters to work and visitors to play.

If you are looking to build on your deck / water based experience to progress into the role of Skipper, this is the role for you! Marine crew pathway overview - click here.

With successful training, roles which follow on from Onboard Services Crew / Deckhand (OBSD) are as follows :

  • Deckhand
  • Skipper, or Marine Engineer.
  • About the role

    Reporting to the Crew Development Manager, our Onboard Services Crew / Deckhand (OBSD) role is the next step up from OBS including additional tasks outside the scope of OBS such as working with secondary lines, gangways and assisting with passenger loading.

    There is roughly a 70% (OBS) and 30% (Deckhand) split, hence this role will also see you showcase your hospitality skills behind our onboard café and provide a very high standard of customer service to both tourists and our regular commuters, whilst also participating in marine drills and learning invaluable skills which can only take your career further on board.

    Fullers360 are committed to growth and development, our in-house training programme encompasses all levels of marine qualifications along with skills and courses that are targeted at providing a high level of competency across our crews, hence no marine experience is necessary.

    You'll be tasked with :

  • Providing the highest level of customer service and bar and café services to customers
  • Promoting our products and providing accurate information on our services
  • Ensuring the vessel is ready for boarding by cleaning all areas and restocking products
  • Working with secondary lines, gangways and assisting with passenger loading
  • Demonstrating a commitment to health and safety measures onboard.
  • Hours of work :

  • Rotating roster (no set pattern) including public holidays and weekends
  • 120 hours over a 3-week period, average of 40 hours per week
  • Shifts fall between the hours of 4.30am - 2am (morning, afternoon and night shifts)
  • Morning shifts start between 4.30am - 8.45am and night shifts finish between 10pm - 2am.
  • About you

    You'll be passionate about customers and their experience. You'll hold a good level of maturity with the ability to work under pressure, autonomously and as part of a team.

    Punctuality, an outstanding attendance record and a very high standard of appearance are key for success.

    As some shift may start prior to and finish after public transport, ideally you'll be CBD based of hold a full drivers license and your own transport.

    About our benefits and perks

  • Free ferry trips for work and leisure
  • Free uniform, annual flu shots and EAP (employee assistance program)
  • Access to discounted gym memberships and discounted healthcare
  • As essential services provider we operate through all alert levels
  • Stable permanent full-time role with beautiful water views
  • Opportunity to work with a fun down-to-earth team.
  • Candidates must have the legal right to work in New Zealand and be fully vaccinated to be considered for this role.
  • Please note : Any information you provide will be used to evaluate your suitability to this position. We will hold onto your details for any future opportunities unless asked otherwise.

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