As one of New Zealand's largest retailers, with over 4000 staff nationwide, keeping our staff operational from an IT perspective is vital to achieving our business objectives
Our IT Shared Services team manage the Infrastructure of multiple well known iconic kiwi retail brands on behalf of the James Pascoe Group, comprising of Farmers, Pascoes, Goldmark, Stewart Dawsons, Stevens and Whitcoulls.
This role will require you to provide operational IT support to our staff, both within stores and our East Tamaki-based Support Centre.
Due to growth, we're looking for a talented and customer centric individual to join our IT Operational Team in the role of Implementation Engineer.
Your role will be to :
Stage & Configure POS hardware
Install computers, cash registers, printers and communications equipment at our retails stores
Install infrastructure at Support Office and the Distribution Centre
Assist with installation of network equipment, including patching
Travel to nationwide store locations for equipment installations or removals as required
Manage equipment inventory
Assist with support of desktop and laptop support
To be successful in this role, you will have :
Focus on meeting the needs of your customers
At least two plus years hands-on experience in a similar retail support role, from planning to implementation
Experience with Retail POS , RF infrastructure, Network infrastructure
Knowledge of general networking technologies
Telephony experience would be an advantage but not essential
Experience supporting a desktop environment
Outstanding attention to detail and you'll be a team player
A sense of humour
An appreciation of a job well done
Ability to work un pressure
A proactive attitude
Ability to work unsupervised
We are looking for someone who appreciates the high level of service and response required in a retail IT environment, who enjoys working as part of a small team.
If this sounds like you and up for the challenge Apply Today !