Service Coordinator - Wellington
Argus Fire Protection is a well-known company with over 30 years experience in the fire protection industry. The company covers all aspects including fire system design, installation and ongoing testing and maintenance of fire systems.
The Wellington business has grown from strength to strength and prides itself on exceeding its customers' expectations.
We currently have a vacancy for a highly motivated, proactive and innovative individual to take on the position of Service Coordinator for our Wellington branch.
If you are this person, then you will be required to demonstrate :
A passion for delivering outstanding customer service.
A bias towards proactivity with strong self-motivation and a desire to be successful.
The ability to think independently, be solutions orientated and to follow through on promises.
The ability to manage the details and on-time delivery.
The ability to work in a team environment
The ability to interact confidently with others and to actively listen.
The ability to work in a changing and dynamic team environment.
Primary Job Tasks and Responsibilities :
Provided administrative support to Compliance, Service, Construction and Key Account Managers.
Scheduling and dispatching technical service staff and processing timesheets.
Service activities include invoicing service jobs, procuring materials and equipment, and assisting with ISO and quality requirements.
Key Account activities include account administration.
Provide administrative and operational support for customer relationships and sales activities and office enquiries.
Provide general office administration activities.
Participate in month end activities regarding close off and reconciliation.
Assist with Health and Safety activities, including auditing, documentation, and administration.
Skills and Experience :
New Zealand residency.
A minimum of 3 years New Zealand work experience.
Previous service administration experience in the construction, fire or building services industry.
Fluent in English.
Strong process, time-management and organisational skills.
Excellent communication and presentation skills.
A high level of computer system literacy including using Microsoft products.