Food and Beverage Supervisor
Hilton Queenstown Hotel
Queenstown, Otago
5d ago

Our unique location offers our guests two hotels from the Hilton brand to choose from : Hilton Queenstown Resort and Spa and DoubleTree by Hilton Queenstown and all of our Team Members get to work across both brands.

WHAT WILL I BE DOING?

In your new role as Food and Beverage Supervisor, you will oversee F&B operations and be responsible for engaging with our guests, supervising and supporting your team with daily activities.

You will ensure brand service standards are met to the highest quality to ensure our guest's experience meets their expectations of the Hilton Brand.

Reporting to the Restaurant Manager, you will enjoy working as part of a team on a rotating roster, in a fast-paced environment.

Specifically, you will be responsible for performing the following tasks to the highest standards :

  • Lead and support daily Food and Beverage operation
  • Lead and motivate the team, ensuring that brand standards are met and guest expectations are exceeded
  • Train and develop team members, ensuring they maintain a professional manner and are up to date with VIP guest movements, hotel events, local attractions and activities
  • Provide a-la-carte and / or buffet style service in line with the Hilton Brand Service Standards
  • Understand menu content, any menu changes, and promotional activities
  • WHAT ARE WE LOOKING FOR? The ideal candidate would have a passion for Food & Beverage and delivering an exceptional customer experience.

    To be successful in this role, you should maintain the attitude, behaviours, skills and values that follow :

  • Experience in a Food and Beverage Supervisory role, or strong experience in an F&B service role, preferable within a 5 star hotel environment
  • Experience leading and motivating team members
  • Commitment to delivering a luxury dining experience
  • Demonstrated ability to resolve problems and conflict, and work efficiently under pressure
  • Strong interpersonal skills
  • Well-presented, organised and calm personality
  • Knowledge of food & wine paring an advantage
  • A degree or diploma in Hospitality, Hotel Management an advantage
  • WHAT IS IN IT FOR ME? As a Hilton team member you can expect to receive the following and more :

  • Competitive benefits such as daily dry-cleaned uniform and hot meal in our Team Member restaurant
  • Member of the Hilton GO program giving you access to discounted room and F&B rates worldwide
  • Access to Hilton University training, offering more than 3,500 learning programs
  • Participate in ongoing recognition programs
  • Leadership training and development and worldwide career opportunities
  • Apply
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