Deskside Support
Auckland, New Zealand
1d ago

What’s your ambition? Is it a big goal or small steps? Professional or personal? We’d like to know, because we make your ambitions our business.

If you’re looking to step up your career, JLL is the perfect professional home. At JLL, you’ll have a chance to innovate with the world’s leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives.

What this opportunity involves :

JLL is currently seeking a Deskside Support Officer, in a role that will see you participating in IT projects and supporting staff in accessing and effectively utilising IT services and equipment, based in the Auckland CBD!

Please note this position is part time and requires you to work Monday, Tuesday and Thursdays.

Working within a small technical team, you’ll assist in developing desktop and infrastructure services, incident and problem resolution activities while working with JLL service providers and vendors to ensure end to end delivery of services to clients!

As a key on-site support contact, you’ll be conducting user end training on new and existing services and respond to incidents relating to video conferencing, Microsoft desktop, desktop computing, h / w install and moves (IMACS), network equipment, cabling support, printers & MFDs, telecommunications and h / w maintenance.

This role is highly customer focused, and requires you to manage prioritize, resolve issues and ensure the smooth running within the office!

Sound like the job you are looking for? Before you apply it’s also worth knowing what we are looking for :

The successful candidate will be extremely customer focused, able to build strong relationships with a diverse client base, as well as be an effective team player! You’ll have information and communications technology related qualifications, and demonstrated in-depth understanding of all IT support processes! Your excellent attention to detail, strong analytical and communication skills, and ability to use a wide range of technologies will allow you to achieve the best possible outcome every time!

Where new processes or procedures are developed, you’ll be expected to document these and contribute to the growing IT knowledge base.

Experience and support in a Microsoft Desktop environment is essential.

What you can expect from us :

You’ll join an entrepreneurial, inclusive culture. One where we succeed together across the desk and around the globe. Where like-minded people work naturally together to achieve great things.

Keep those ambitions in sights and imagine where JLL can take you...

As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings.

JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability, and that is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies.

Apply today, quoting job reference number TSREQ123675

Please note, although developing relationships with agencies forms a component of the JLL talent acquisition strategy, on this occasion agency submissions will not be accepted.

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