Customer Service Manager
Amc Commercial Cleaning NZ
Canterbury, Newzealand
11h ago
source : Hireejobs

The Customer Service Manager is responsible for establishing and maintaining a strong relationship and communications system with customers and franchisees cleaners whilst ensuring that the cleaning service are provided in accordance with the requirements of the contract and the Quality Management system The customer Service Manager CSM must have a full understanding of all policies and procedures and must have a positive and can do attitude be self driven and be able to work autonomously The successful applicant will be A self starter with a demonstrated ability to work independently A strong history in positive client relations and customer service A demonstrated ability to manage train and retain staff successfully Your Responsibilities will include Staff management and training Planning and inspection of periodical works Reporting KPIs Flexible working hours and prepared to work after hours when required Christchurch and surrounding areas Essential relevant skills and experience Commercial cleaning industry experience cleaning knowledge Highly organised Excellent verbal and written communication Proven history or managing teams of staff Salary package includes fully maintained company vehicle laptop and phone If you have experience in the above areas and would like to apply please submit an application along with a cover letter Please note only the applicants short listed for an interview will be contacted

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