This is youropportunity to join a fast-growing company striving for excellence. Put your excellentcustomer service skills, leadership and multi-tasking prowess to work.
If youare looking for your next challenge, have experience across the building / tradeindustry with experience within account management as well as sales support -We want to hear from YOU!
The focus of this role :
Toassist in maximising sales for the department by providing excellent salessupport for the Trade Management Team, ensuring excellence in customer serviceis maintained as well as building relationships and sales with your own groupof customers.
The Duties of this role :
Managea ledger of Trade and other general; business customers ensuring regularcontact to capture and maximise all sales opportunities
Assistand support the Trade Department Account Managers (Business to Business andGeneral Sales) and back up Account Manger Support role to meet their objectives
Meetscheduled deadlines ensuring accurate diary keeping whether electronically ormanually.
Expandand maintain existing trade business
Continuouslyseek opportunities to develop new areas of business via outbound calling andmaximise spend from new & existing clientele.
Presentproducts and services in a manner which emphasizes their benefits soencouraging repeat business.
Liaisewith own allocated account customers on a monthly basis or more frequently ifrequired to ensure all needs are met and sales are generated
Ensureany special orders are processed efficiently and in a timely manner
Ensuretimely delivery of goods to key account customers
Followup on generated leads and close potential sales
Complete,provide and maintain management reports when requested by management.
Assistin customer service in store as required
Maintainknowledge of the necessary legislative governances i.e. Fair-Trading Act;Consumer Guarantee Act, etc. Attend meetings as and when requested.
Dailytracking of outstanding orders
AssistTrade Manager and sales team with general enquiries and pricing
Assistwith Trade administrative tasks as required to ensure timeliness andefficiencies and maintained for the department
Our ideal applicant :
1 3 years’ experience working in a similar position.
Experienceworking in a high-performing and busy environment.
Proactive,approachable and professional with both internal and external stakeholders.
Highlevel of accuracy and attention to detail
Abilityto work on own initiative.
SuperbComputer, Microsoft Office Suite (advanced level).
Goodworking Timber / Building Supplies Knowledge.
What’s in it for you :
This role offers you the opportunity to bean integral part of a proudly Kiwi-owned and operated independent retailbusiness.
We are proud to offer an industry leading learning and developmentframework, opportunities to grow your career, a generous staff purchase schemeand all the tools required to perform the role.
Who we are :
Riviera Hardware Holdings Limited (RHHL) ownsand operates Mitre 10 MEGA Albany, Mitre 10 MEGA Warkworth, Mitre 10 MEGA NewLynn and Mitre 10 Whangaparaoa.
We alsooperate our three Columbus Coffee shops within our MEGA stores. We deliverPrenail Frame and Truss solutions through Riviera Pre-nail and manage our ownimporting via Riviera Imports.
All employment offers are subject to backgroundchecks including References and Ministry of Justice Checks. Applicants need tobe able to fulfil the inherent requirements of the role.